When a Minnesota home needs roofing or exterior repairs, finding a contractor who puts transparency first can make all the difference. Total Home Exteriors, an Andover-based company serving the Twin Cities since 2000, has built its reputation on answering every question before the work begins. The firm provides roofing, siding, windows, gutters, insulation, and storm damage restoration services, with a focus on clear communication and direct owner involvement.
What sets Total Home Exteriors apart is its willingness to publish the very checklist it encourages homeowners to use with any roofer. The company does not shy away from scrutiny; instead, it walks prospects through license verification, insurance certificates, warranty terms, and more. This upfront approach helps homeowners feel confident before signing a contract, and it reflects a broader commitment to quality and accountability.
What is Total Home Exteriors?
Total Home Exteriors is a full-service exterior contractor that has been protecting homes in the Twin Cities area for more than two decades. The company handles roofing replacement and repair, siding installation, energy-efficient windows, insulation, seamless gutters, and ice dam steaming. It also specializes in storm and hail damage restoration, often coordinating directly with insurance adjusters to simplify the claims process for homeowners.
The firm is locally owned and operated, not a franchise or a call center that dispatches subcontractors. Owner Chad Erickson is personally involved in every project, supervising the work from start to finish. This hands-on management ensures that each job meets both the homeowner’s expectations and building code standards. Total Home Exteriors holds a Minnesota residential building contractor license (BC630555) and carries full general liability and workers’ compensation insurance.
What Stands Out
Owner On Site
Unlike many contractors who delegate supervision, Chad Erickson is present at every job site. He oversees the installation, answers questions in real time, and ensures the work aligns with the homeowner’s wishes. This direct involvement reduces misunderstandings and builds trust from day one.
Insurance Claims Support
Dealing with storm and hail damage can be overwhelming. Total Home Exteriors inspects the roof before the homeowner files a claim, meets the insurance adjuster on site, and will even re-document a claim that was initially denied. This hands-on support helps homeowners navigate a often confusing process and maximizes the likelihood of a fair settlement.
24/7 Emergency Service
Storm damage does not wait for business hours. Total Home Exteriors offers round-the-clock emergency service for situations like fallen branches, leaking roofs, or ice dam emergencies. The company can tarp damaged areas, document the damage for insurance, and begin repairs quickly to prevent further interior water damage.
Written Scope and Warranty
Every project includes a detailed written scope that specifies the shingle line, underlayment, ice-and-water shield coverage, ventilation, and how any decking repair will be priced. In addition, the company provides a 5-year written workmanship warranty that covers the installation, distinct from the manufacturer’s material warranty. This clarity prevents surprises and gives homeowners a clear record of what was promised.
Who It’s For
Total Home Exteriors is ideal for homeowners in the Twin Cities metro who want a roofer or exterior contractor that prioritizes transparency and personal accountability. It suits those who prefer to work directly with the owner rather than a salesperson or dispatcher. The company is also a strong fit for homeowners dealing with storm or hail damage who need guidance through the insurance claims process.
Residents looking for a contractor with 20+ years of local experience, a 5.0-star Google rating, and a commitment to using premium materials like Owens Corning, CertainTeed, and GAF roofing products will find this company appealing. The firm also serves those needing emergency repairs after severe weather, offering prompt response and professional documentation.
What Makes It Worth Considering
Total Home Exteriors stands out for its proactive transparency. The company publishes a seven-question checklist that homeowners can use with any roofer, and it answers every question about its own operations. This level of openness builds confidence and sets a standard for the industry.
The direct supervision by the owner ensures that work is done correctly and that any concerns are addressed immediately. Combined with a 5-year workmanship warranty and full insurance coverage, homeowners gain peace of mind that the job is backed by a stable, locally rooted business. The company’s willingness to help with insurance claims, even denied ones, shows a commitment to customer advocacy beyond the installation itself.
Verdict
Total Home Exteriors is a trusted local roofer that builds confidence with transparent practices, direct owner supervision, and 20+ years of Twin Cities experience. For homeowners who value clear answers, written guarantees, and hands-on management, this contractor is a reliable choice.
Frequently asked questions
Their license number is BC630555, verifiable on the Minnesota DLI license lookup.
Yes, they carry general liability and workers' compensation covering every job.
They provide a 5-year written workmanship warranty on installations.
Owner Chad Erickson is on site at every project to supervise the work directly.
They inspect before filing, meet the adjuster on site, and will re-document denied claims.
Yes, financing is available through Synchrony Financial.
They serve the Twin Cities metro area, based in Andover, Minnesota.
